Privacy Policy
This policy describes the account, billing, generation, and operational data seedanceiv processes to run the service.
1. Information We Collect
We collect account details such as email address, profile information, authentication events, workspace membership, billing identifiers, order history, generation requests, prompts, uploaded references, generated media metadata, support messages, and technical logs needed to secure and operate seedanceiv.
2. How We Use Information
We use information to authenticate users, operate AI generation workflows, reserve and deduct credits, process subscriptions and credit packs, provide workspace features, prevent abuse, troubleshoot failures, improve product reliability, and respond to support requests.
3. Service Providers
Seedanceiv may share necessary data with payment processors, authentication systems, hosting providers, storage providers, email services, analytics tools, and AI model providers strictly to deliver, secure, measure, and support the product.
4. Retention
Account, billing, credit, and order records are retained as needed for service operation, legal compliance, fraud prevention, and customer support. Generated media and request metadata may be retained according to the workspace and product settings available in the dashboard.
5. Security
We use technical and organizational safeguards designed to protect account, billing, generation, and workspace data. No online service can guarantee perfect security, so you should protect your credentials and contact us promptly if you suspect unauthorized account access.
6. Your Choices
You can update profile details, review credit and order history, manage workspace access, and request account deletion from the Seedance profile area. Some records may be retained when required for tax, accounting, security, dispute, or legal obligations.
7. Contact
Privacy questions or account-data requests can be sent to support@seedanceiv.com.